Our services
If you require nursing professionals or healthcare assistants, you can count on Care101 to help meet your needs in Kingston, North Surrey & Southwest London.
Our team provides support for ongoing or chronic illness, dementia, age related, palliative & respite care alongside clients who may be physically or mentally challenged, either 1 to many or 1 to 1.
Whether you’re looking to cover a single shift from time to time or have an ongoing need, you can rest assured your residents, patients or loved ones are their top priority.
Nursing
Three of our original founders were nurses, and this remains at the core of our business today. All professional RGNs or RMNs, our team come with the experience and knowledge you would expect and want within your home.
From administering regular medication through to more palliative-based or brain injury care, they are highly trained and highly skilled.
Healthcare Assistants
Carers provide an absolutely vital role when it comes to a resident’s wellbeing and overall quality of life. Although they might support the medical & nursing staff, for many they are the sole care provider.
For this reason alone, we only employ the absolute best healthcare assistants and treat them with the recognition they deserve.
Local clients, local staff
By working with a dedicated set of local clients, we get to know you, your residents & colleagues as well as how your own team functions. Many of our team are local too, meaning they not only know the area well, they don’t have to travel far to get there.
Help & advice from the office to the field
Although often overlooked, administration is also a key function in our business, managing our rota across multiple homes to help meet the individual needs of our clients. A small, dedicated team of professionals run the office and will often be your first point of contact. They are friendly, experts in scheduling and will keep you informed and up to date at all times. If you have query or want to make a booking, they’re the people to contact.
Ad-hoc shift or ongoing care
It’s inevitable that at times you may find yourself short staffed – maybe because of planned holidays or illness, or simply the need to increase your workforce to provide dedicated 1 to 1 care. Alongside this, you may also find times when you require more ongoing support – for example when recruiting or covering staff who are off due to longer term sickness. We can help with temporary staffing to cover any eventuality, whether staff are off for a few days or on a longer-term basis. |Just get in touch to discuss your needs.
Technology solutions
We use technology & automation to ensure we keep track of our own rota, shift bookings & compliance, as well as keep in touch with our staff and interface payments through desktop, web and mobile solutions. e also provide dedicated solutions including Rota101, our low-cost, online rota management system which our clients can access for free.
These are all built and maintained by our own in-house technology team who have many years of IT experience. When designed & implemented correctly, similar technologies can be of huge benefit to our clients, and we offer these solutions and services to you as well.
Last minute cover
We all know that things happen from time to time which no amount of planning can allow for. It’s no one’s fault but you’re short staffed and the shift starts in a few hours, you need temporary staff that are within your area and are dedicated to providing the level of service you require. Last minute nursing & HCA support is sometimes inevitable.
Unlike some agencies, we are not body shop, and we don’t have hundreds of spare staff waiting to work at the last minute. In fact, our aim is to ensure our staff have shifts to work when they’re available. Although we will always endeavour to provide the best possible service even at short notice, we do have finite resources and cannot guarantee that staff will always be available. However, please be assured we’ll always try to help, no matter how late in the day it is.
Compliance
Ongoing compliance is a headache you don’t have to handle because we’ve done it for you. All our Care 101 staff are thoroughly checked, and their mandatory training kept up to date. Profile details are sent ahead of the first shift and updated thereafter as needed.
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Costs
Naturally, the cost of any service will be important to you. Our rates are amongst the best in the area with discounts available for longer term, ongoing assignments. We’re always happy to negotiate based on your specific needs and aim to offer cost-effective solutions to our clients, whilst not compromising on the standards we maintain.