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01372 231007
North Surrey,
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About us

What Makes Care101 Different?

Many agencies have the reputation for "sending someone", but healthcare is more than just keeping your staff numbers up. You want someone reliable, who knows their job and is smart & punctual. Best of all, if you get someone you like, you'd probably like to see them again, rather than take pot luck and get someone different every time you call.
 
We understand this and work closely with our clients to help ensure our service meets these requirements & expectations.

We're local!

Care101 only works with nursing, care & residential homes in our area – based predominantly around Kingston, Epsom, North Surrey and into South West London. The vast majority of our staff also live locally, meaning they know the area well and don’t have to to travel miles to get to you. This helps our on time performance compared with some others.
 

We employ the best for you

Our business is not based around staff numbers. We’re not the biggest but we believe our staff are among the best and our team are very experienced. Ongoing monitoring and training is provided to ensure that with Care101, you’re getting a professional, not simply someone to make up the numbers
   

What are you looking for?

Do you need staff who are reliable & know their job?
Would you prefer continuity rather than a new face each time?

Whether you own or run your organisation, work there permanently or are a client or relative, your peace of mind and total satisfaction is our ultimate aim. From your initial call through to the end of the shift itself, your satisfaction, and that of your residents is of paramount importance.

Continuity is key for both you and us. Whether you’re a new client or a customer of many years, our high levels of service remains the same.

Continuity of service

Although often forgotten, continuity of staff – who therefore know your home, staff, residents and their relatives, is absolutely key. Of course, if you like our staff, then you’re more likely to use us again so not only is it therefore beneficial for you, its better for us too!

We can’t always promise but rest assured we always try to keep the same core team working with you whenever we can.

Cost-effective staffing

Care101 aims to offer an extremely competitive & cost-effective solution and our rates are some of the best in the area. Shifts can be tailored to your specific needs and rates are always negotiable based on the amount of work needed.

Your friendly nursing agency

Whether you’re speaking with the office or working with our staff face to face, we aim to give you the best possible service.

We’re a friendly team and with you work to a common goal, in order to achieve the best results we can.

Our team

Care101 owe it's success to our staff who, in addition to their direct qualifications, must also show that they are very much a team player who can integrate well within your own group.
 
Would we like our relative or loved one to be looked after by them? A simple, but very effective test in itself.
Join our team today!

Quality & compliance built in

All our staff are interviewed and comprehensively checked when they join. These checks include ID and right to work, Disclosure and Barring Service (DBS) and PIN verification for nurses. CV details, along with mandatory training continue to be monitored and refreshed as needed to ensure compliance at all times. Training can also be tailored, where needed, to meet a client’s specific needs. Performance & feedback is continually assessed to ensure our high standards continue to be met.

Of course, we’re also here to support you and if you’re an owner, manager or administrator, you’ll appreciate how an organised, methodical approach to staffing is just as important as the healthcare services provided. After all, if no one turns up for a shift, you’re left with the same problem you started with

From your initial call through to the completion of each shift, we aim to offer you the comprehensive services you require. We hope our repeat business from existing clients continues to show that we’re meeting this goal.

Reduced paperwork

Our in-house technology & automation helps us keep track of our rota, bookings & compliance, as well as keep in touch with our staff. As a client, you'll also have access to bookings and staff profiles on-line, safely & securely.

Of course, this is just one option that some clients find a useful addition - especially when they're managing their own schedule outside normal hours. If you prefer the more personal touch of calling, you are most welcome to do that too!

Company information & resources

Please scroll through the information below to find documents & resources linked to working with us as either a client or healthcare professional.

Staff FAQs

READ MORE

Client/Home FAQs

READ MORE

Our company brochure

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Agency vs permanent costs compared

READ MORE

Booking Ts & Cs

READ MORE

Getting on top of your rota

READ MORE


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