Care101 only works with nursing, care & residential homes in our area – based predominantly around Kingston, Epsom, North Surrey and into South West London. The vast majority of our staff also live locally, meaning they know the area well and don’t have to to travel miles to get to you. This helps our on time performance compared with some others.
Our business is not based around staff numbers. We’re not the biggest but we believe our staff are among the best and our team are very experienced. Ongoing monitoring and training is provided to ensure that with Care101, you’re getting a professional, not simply someone to make up the numbers
Whether you own or run your organisation, work there permanently or are a client or relative, your peace of mind and total satisfaction is our ultimate aim. From your initial call through to the end of the shift itself, your satisfaction, and that of your residents is of paramount importance.
Continuity is key for both you and us. Whether you’re a new client or a customer of many years, our high levels of service remains the same.
Although often forgotten, continuity of staff – who therefore know your home, staff, residents and their relatives, is absolutely key. Of course, if you like our staff, then you’re more likely to use us again so not only is it therefore beneficial for you, its better for us too!
We can’t always promise but rest assured we always try to keep the same core team working with you whenever we can.
Care101 aims to offer an extremely competitive & cost-effective solution and our rates are some of the best in the area. Shifts can be tailored to your specific needs and rates are always negotiable based on the amount of work needed.
Whether you’re speaking with the office or working with our staff face to face, we aim to give you the best possible service.
We’re a friendly team and with you work to a common goal, in order to achieve the best results we can.
All our staff are interviewed and comprehensively checked when they join. These checks include ID and right to work, Disclosure and Barring Service (DBS) and PIN verification for nurses. CV details, along with mandatory training continue to be monitored and refreshed as needed to ensure compliance at all times. Training can also be tailored, where needed, to meet a client’s specific needs. Performance & feedback is continually assessed to ensure our high standards continue to be met.
Of course, we’re also here to support you and if you’re an owner, manager or administrator, you’ll appreciate how an organised, methodical approach to staffing is just as important as the healthcare services provided. After all, if no one turns up for a shift, you’re left with the same problem you started with
From your initial call through to the completion of each shift, we aim to offer you the comprehensive services you require. We hope our repeat business from existing clients continues to show that we’re meeting this goal.
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